Why do I need to create an account for this website?

We might add services and content that are disease related and treatment specific. For this type of content and services, we need to make sure it’s only accessible when it’s relevant for the user. This is why we add a registration process to J&J withMe.

How do I create an account for J&J withMe?

Creating an account is quite simple. You provide a username (=email address) and a password, read and agree with the disclaimers and create your account. You’ll receive a verification email to verify your account. We do this to make sure it is you creating the account.

How do I log-in in J&J withMe?

When you log-in, you need to fill in your username (= email address) and password. You’ll receive an email that you need to click to enter the website. We added multi-factor-authentication to make sure you’re data is always safe.

What if I forgot my password?

In that case, you can just easily click the link ‘forgot password’. An email will be send to your email address to reset your password. You can easily click the link in the email to choose a new password.

What if I want to delete my account or the account of my underaged child?

Please contact us via this email. We’ll follow up on your request.